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The modern, online organisation is crippled when IT services fail. At a basic level, if e-mail goes down, then so does much business activity. At a higher level, if a new IT application is delayed, then so perhaps is a new product or a new route to market—thus compromising competitive advantage. In short, if the IT department spends most of its time struggling with routine IT services, then it will have no time to move onto the higher demands the business makes of it—better business intelligence, better processes, and a sharper focus on the strategic goals of the business.
We can show you how to strategically align your IT with the specific needs of your business, making your IT work FOR you instead of AGAINST you. We will show you how to minimise your network downtime, increase network security, simplify regulatory compliance, and reduce your overall cost.
Customer Benefits
- Reduce & control operating costs - Total Cost of Ownership (TCO) is reduced by as much as 50% and Return On Investment (ROI) is increased. A managed service is a complete solution that can be financed from a revenue budget. You pay for the technology expertise via a regular fee rather than as capital expenditure. In effect they can smooth the financial implications of implementing new technology
- Ability to focus on core competencies - Managed services takes away the burden of management and support activity. In that way, it frees your internal resources for more constructive activity. Monitoring for faults, changing configurations, updating documentation and understanding how to use diagnostic or analytical network management tools often draws skilled resources away from more strategic or business focused tasks, and that is why it can be more efficient to contract a qualified service provider to perform those tasks
- Cost effectively gain access to skilled experts - Turning to a service provider offers access to skills and resources not available internally, such as modern up-to-date technology and skilled human capital.
- Reduced risk– By not having to invest in capital expenditure for technology solutions, or headcount to run the systems, you reduce the risk of making the wrong decision about the technology you use.
- No surprises, fixed monthly cost per user – this enables clients to increase and decrease your costs in line with your headcount and provides for precise IT spend and budget
- Higher quality service, as well as improved efficiency - Managed services can help customers increase their operational efficiencies
- Faster deployment of technology– By turning to the experts, a company can deploy their technology faster, improving time to market
- Guaranteed performance with financial penalties – a service level agreement with guarantees on response and resolve times and penalties for failure to achieve.
- Greater Availability - Enterprise grade design & highly available services – Applications run on fault-tolerant servers and equipment, which can be housed in a secure data centre environment. No single point of failure in any device within the network. Minimise downtime & legal exposure of IT.
- Greater flexibility - The flexibility gained by relying on a service provider for operations management will help a company react quickly to changing market conditions, fluctuating demand cycles, and increased competition. Turning to a provider that offers both short-term and long-term solutions will provide added flexibility
- Lower operational expenditures and greater productivity – Costs for IT expertise in specialized areas are reduced. Time is saved by not worrying about what to do if something goes wrong. Instead you can focus on more important things.
- Competitive advantage– With managed services, you get access to the best and most up to date technologies, enabling you to compete on a level paying field with the very largest enterprises.
- Management Simplified - All applications run centrally, so management and administration is greatly simplified. New application can be rolled out rapidly.
- Simple Scalability – as your business scales your IT infrastructure will scale as you need to.
- Data Integrity Enhanced - All data is stored centrally, where backup and recovery is simple. You information is secured.
- More predictable cash flow- You pay via a regular fee, avoiding upfront or unexpected capital expenditures
- Vendor management – while our clients are required to maintain support agreements with 3rd party providers, we will liaise with such vendors, holding them accountable and working with them on a ongoing basis to make sure their hardware/software are working as expected.
- Visibility through Reporting – periodic reports outlining the performance of your service and infrastructure
ContriXus Technology Solutions provides growing businesses with affordable, personalised IT solutions at a fixed monthly rate. Let us be your IT partner today! To arrange a free consultation call 1800-IT-PARTNER, or book online here
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